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Return Policy

If for any reason you aren't satisfied with a product you bought from CS-Direct, we'll
refund the purchase price. Make your request within 30 days of the invoice date and we'll
email you simple instructions for sending it back. Please return the product immediately
after receiving our email and make sure that the contents are complete and contained within
the original manufacturer's packaging. Note that shipping charges are not refundable.


1. Email support@cs-inc.co to obtain a Return Merchandise Authorization (RMA).
Be sure to make your request within 30 days of the invoice date. Once your
request has been received, you'll be emailed an RMA number along with
specific return instructions. Returns received without a valid RMA, or returns
received more than 10 days after the RMA issue date will be refused. RMA
numbers cannot be extended or reissued.

2. Pack the item you're returning within a sturdy shipping box to prevent damage.
We recommend that you insure your return shipment against loss or damage, and
use a carrier such as UPS or FedEx that can provide proof of delivery. You're
responsible for all shipping charges on returned items and any damages in transit.

3. Prominently display the RMA number on the outside of the shipping box.
Don't write on or apply any labels directly to manufacturer boxes or original
product packaging surfaces.

4. Ship the package to the address provided.

When you receive your RMA email from us, you'll be provided with an address to where your
return package MUST be shipped. If you ship it to an address other than the one provided,
it will cause severe delays in issuing your refund.

That's all there is to it! Your refund will be issued once the returned product has been
received and accepted.

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